Terms and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptable Use

Our website is designed for archery enthusiasts including competitive archers, bowhunters, and recreational shooters. You agree to use our site lawfully and not for any fraudulent or unauthorized purpose.

1.2 Intellectual Property

All content on excalibubow.com, including product descriptions, images, and logos, is our exclusive property or licensed to us. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our archery equipment including:

• Compound bows and packages
• Recurve risers and limbs (ILF and Formula Olympic systems)
• Crossbows and accessories
• Bow hardware and tuning components

However, minor variations in color or specifications may occur. Contact us at [email protected] with any questions before purchasing.

2.2 Specialized Equipment

Certain items like custom-tuned bows or personalized grips require specific configuration. These items may be non-returnable as noted in product descriptions.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You’ll receive an order confirmation email. We reserve the right to cancel any order and will notify you if this occurs.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information. For security, we may request additional verification for large orders.

3.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

4. Shipping Policy

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing.

4.3 Customs and Import Duties

International customers are responsible for any customs fees, taxes, or import duties. These are not included in our prices or shipping costs.

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return window from delivery date for most items. To qualify:

• Item must be unused and in original packaging
• Original proof of purchase required
• Return must be initiated within 15 days

5.2 Non-Returnable Items

The following cannot be returned:

• Custom-tuned bows (specific draw weight/length configurations)
• Personalized grips or customized accessories
• Opened lubrication products
• Digital products
• Clearance items marked as final sale

5.3 Return Process

1. Email [email protected] with your order number and reason for return
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Repack item securely with all original components
4. Ship to our Gainesville facility using a trackable method

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Shipping costs are non-refundable except in cases of our error.

6. Warranties and Liability

6.1 Product Warranties

Manufacturer warranties apply to our products. We’ll assist with warranty claims when possible.

6.2 Limitation of Liability

Excalibu Bow Shop is not liable for:

• Incorrect use of archery equipment
• Consequential damages from product use
• Minor variations in product appearance
• Delays beyond our reasonable control

Our total liability is limited to the purchase price of the product in question.

7. User Responsibilities

7.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

7.2 Legal Compliance

You’re responsible for complying with all local laws regarding archery equipment ownership and use.

7.3 Age Requirements

By purchasing from our site, you confirm you’re of legal age to buy archery equipment in your jurisdiction.

8. General Provisions

8.1 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These Terms are governed by the laws of the State of [Insert State], USA.

8.3 Contact Information

For questions about these Terms:

Excalibu Bow Shop
4233 Chandler Drive
Gainesville, US 65655
Email: [email protected]
Phone: +1 (423) 355-XXXX